Q: How should I settle the matter if TANK007 flashlight is out of work (for example: burning out, flashing)
A: These problems might be caused by the following reasons:
A)The interconnection of light body is not tightened by hand.
B)Surfaces of PCB or screw thread might be dusty.
C)Components of light tail may be dirty or lock plate might be loosened.
D)The battery is low
First, please wipe the screw thread, PCB, tail with alcohol, replace the battery or tighten the light head ,lightbody, light tail,and then exam if the light can work or not.
You can also reference to Customer Service/Maintenance on www.tank007.com for the specific maintenancemethods for different models.If the problems still can’t be resolved, please contact local distributors to repair under warranty period.
Q: It is very hot when I use the flashlight at highlighted mode just for moment, is this normal?
A: Yes, this is normal. The highlighted function is driven by high power energy and inside heat continue toout-proliferate and outward diffuse, which lead to more heater on light body, especially at head end.
Q: I bought the same model number, but LED emitting color is not full same, is this normal?
A: It is normal, the LED color temperature cannot be same from currently LED manufacturing- process.
Q: If my flashlights are working improperly, to whom shall we turn for help?
A: If your products are not working properly,
A)Please contact the distributors
B)If the distributors cannot provide you relevant services, please send email to firstname.lastname@example.org. If the products should be returned to distributors for reparation, please pack the products well and describe with details the problems you found,mark your name, contact phone number and delivery address, in order that we can provide you prompt service. Before returning the products, please contact distributors for confirmation.
Q: Where and how I can buy TANK007 flashlights?
A: Our products are widely sold in large scale outdoor store in many cities, as well as online shops（company website,Alibaba Global）.You may also send email to email@example.com and tell us where you are located, and we will recommend you TANK007 distributors that is nearest to you.
Q: How can I become the distributor for TANK007 flashlights?
A: Please email us at firstname.lastname@example.org and an information form will be sent to you. After we receive the filledform back, we are going to evaluate the market development situation and and post replies in 2 working days.
If you have any other questions when using our flashlights, feel free to contact us.